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Lens InsiderS

Questions to Ask Before Ordering Progressive Lenses

Use this checklist to turn a sales conversation into a fitting conversation. The goal is to understand what is being measured, what the lens design changes, and what happens if the first pair does not work.

Your prescription and measurements

  1. Is my prescription stable enough to order today?
  2. What is my ADD power, and how does it affect the reading and intermediate zones?
  3. Will you measure monocular PD and fitting height with the chosen frame adjusted on my face?
  4. Does my frame have enough usable depth for this design?

Your daily use

  1. How much of my day is distance, computer, and close reading?
  2. Would a standard progressive or a dedicated office lens better match my screen distance?
  3. What tradeoff should I expect between a wider reading area and distance flexibility?

The product and price

  1. What changes between the good, better, and best options you are showing me?
  2. Which upgrade solves a specific problem in my prescription or routine?
  3. Which coating is included, and what warranty applies to it?
  4. Can I see the total price before optional add-ons?

Adaptation and remake policy

  1. What should normal adaptation feel like during the first days?
  2. Which symptoms suggest the frame adjustment or measurements should be checked?
  3. How long is the adaptation or remake window?
  4. What costs are covered if the prescription, measurement, or design needs to change?

Bring your current glasses and describe the exact working distances that matter to you. Measurements and product choices should be confirmed by the professional responsible for your prescription and fitting.